Legal

Terms & Conditions

Last updated: June 16, 2026 · Version 2.0

Legal warning

⚠️ These Terms constitute a legally binding contract between you and bKrazy inc. Read them carefully before using this site or placing an order. By accessing the site or submitting an order, you irrevocably agree to be bound by these Terms.

1. Identification and Scope

bKrazy inc. / TinyHousesCanada.com — 181 Groh Ave, Cambridge, Ontario, N3C 1Y8, Canada.

NEQ: 1175813386. Phone: 1-437-567-5797. Email: info@tinyhousescanada.com.

These Terms apply to all visitors of the site, requests for quotes, and orders placed for tiny houses, mini homes, portable bathrooms, and specialty container units sold under the TinyHousesCanada.com brand. They also incorporate by reference our privacy policy and cookies policy.

2. Prices, Taxes, and Quotes

All prices on this site are in Canadian dollars (CAD) before applicable taxes (GST/HST/QST not included) and before transport fees.

Listed prices are indicative and may change without notice. Only the price stated on a signed sales contract is binding.

Quotes we issue are valid for 30 calendar days from the date of issue, unless explicitly extended in writing.

Photographs, plans, and renderings on this site are illustrative only and do not constitute an exact contractual representation. Finishes, colours, and equipment may vary slightly depending on production batch and customization choices.

3. Orders and Deposits

All orders are confirmed by a signed sales contract and the payment of a non-refundable deposit of 30% of the sale price (before taxes and transport).

The deposit covers material costs and production work initiated immediately after the contract is signed. The deposit is non-refundable in the event of cancellation by the Client (see Section 10).

The remaining balance (70%) is due before shipment or upon delivery, per the terms specified in the signed contract.

4. Transport and Delivery — CRITICAL CLAUSE

⚠️ ALL TRANSPORT FEES ARE ENTIRELY AND EXCLUSIVELY THE CLIENT'S RESPONSIBILITY (100%) — NO EXCEPTIONS.

100% client fees: All transport costs are paid by the Client, including but not limited to: road transport, carrier base rate, fuel surcharges, escort fees if required by oversize-load regulations, oversize-load permits, and marine crossing fees where applicable.

Variable departure point: The delivery departure location is determined by carrier availability and production scheduling and is not necessarily the Cambridge, Ontario facility.

Free transport quote: A non-binding transport estimate is provided free of charge before the order is signed. Final transport amounts may vary based on fuel pricing, route, and carrier availability at time of shipping.

Installation equipment: The Client is responsible for arranging and paying for the crane, knuckle-boom truck, or other equipment required to position the unit on its foundation.

Non-guaranteed delivery dates: Delivery timelines provided are indicative. Delays beyond the Vendor's control do not entail liability — see Section 11 (Force Majeure).

Risk transfer: Risk of loss or damage to the unit transfers to the Client upon loading at the Vendor's location. Clients are strongly encouraged to purchase transport insurance through the carrier.

5. Client Responsibilities at Delivery

The Client must inspect the unit immediately upon delivery and note any visible damage on the carrier's delivery slip before signing.

Claims for transport damage must be submitted in writing within 48 hours of delivery to info@tinyhousescanada.com, with photos and a description of the damage. Claims received after 48 hours may be refused.

The Client is responsible for ensuring adequate site access, including: road width and weight capacity, a level and stable surface, and the absence of overhead obstacles (low branches, wires, etc.). Additional charges incurred due to inadequate site access are at the Client's expense.

6. Product Dimensions and Descriptions

All dimensions listed on this site or in promotional materials are nominal. A tolerance of ±5 cm (approximately 2 inches) applies in accordance with modular construction manufacturing standards.

Displayed colours may vary slightly from the actual product due to screen rendering and the finish options available at the time of production.

Technical specifications may change without notice provided that the changes do not substantially affect the product's main characteristics or fitness for the intended use.

7. Permits, Building Codes, and Site Preparation

⚠️ OBTAINING ALL REQUIRED PERMITS IS EXCLUSIVELY THE CLIENT'S RESPONSIBILITY.

The Client is solely responsible for verifying and obtaining all permits required by their municipality, province, and applicable regulations (building permit, occupancy permit, zoning approval, electrical inspection, plumbing inspection, septic permit, etc.).

The Vendor provides available technical documentation (spec sheets, electrical schematics, dimensions) to support permit applications but does not guarantee approval by any authority.

Site preparation (foundations, utility hookups for water, electricity, septic, and grading) is exclusively the Client's responsibility. The Vendor provides specifications but does not perform site preparation.

The Vendor cannot be held liable for costs incurred if the unit cannot be installed due to a permit refusal, local zoning restriction, or unsuitable site conditions.

8. Limited Warranty

8.1 Coverage. The Vendor provides a 10-year limited degressive warranty on the structural shell only, including: main steel structure, exterior walls, roof, and structural floor. Coverage represents 100% of the replacement cost at year 1, decreasing by 0.833% per month over 120 months (so coverage reaches 0% at the end of year 10).

8.2 Exclusions. The shell warranty does not cover: plumbing fixtures, fittings, water heaters, electrical systems and appliances; furniture, bedding, window coverings, and decorative accessories; interior windows, decorative closures, and interior finish materials; damage caused by improper installation, misuse, extreme weather events, vandalism, or force majeure; installations not performed by certified professionals. These components carry their own manufacturer warranties, which we transfer to the Client upon delivery.

8.3 Conditions. The warranty is conditional on: (a) installation on adequate foundations by certified professionals; (b) regular maintenance performed in accordance with our provided instructions; (c) use of the unit consistent with its intended purpose. The warranty is void if the unit is modified structurally without our written consent or used in conditions outside its design specifications.

9. Limitation of Liability

⚠️ CONTRACTUAL LIMITATION — READ CAREFULLY.

To the maximum extent permitted by applicable law, the total liability of bKrazy inc. for any claim arising out of or in connection with a unit, a delivery, or use of this site is strictly limited to the amount paid by the Client for the product in question, excluding transport fees.

Under no circumstances shall bKrazy inc. be liable for indirect, consequential, special, punitive, or incidental damages, including but not limited to: lost revenue, lost rental income, lost profits, business losses, temporary housing costs, or bodily injury resulting from improper use or unauthorized modification of the unit.

bKrazy inc. is not liable for zoning decisions, municipal permit refusals, or local regulations preventing installation of the unit.

10. Cancellation and Refunds

Before signing: No commitment, no cancellation fees.

After signing, before production starts: Cancellation is possible with loss of the 30% deposit (non-refundable, see Section 3).

After production starts (less than 50% complete): Cancellation possible with loss of the deposit plus an administrative fee equal to the actual costs already incurred.

After production is more than 50% complete: No refund. The Client remains liable for the full balance owed under the contract.

11. Force Majeure

bKrazy inc. is not liable for delays or non-performance resulting from events beyond its reasonable control, including but not limited to: natural disasters, epidemics, fires, strikes, raw material shortages, supply chain disruptions, transportation network failures, or government decisions (export controls, regulatory changes, sanctions).

In a force majeure event, we will inform the Client without delay and propose a revised timeline. If the event lasts more than 90 days, either party may terminate the contract by written notice; the deposit may be refunded pro rata to production already completed.

12. Intellectual Property

All content on TinyHousesCanada.com (texts, images, plans, renderings, videos, trademarks, logos, layouts, source code) is the exclusive property of bKrazy inc. or its licensors and is protected under Canadian copyright and intellectual property laws.

Any reproduction, distribution, modification, public performance, or commercial use, in whole or in part, without our prior written authorization, is strictly prohibited.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Québec and the applicable federal laws of Canada.

Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the district of Québec, Province of Québec, Canada. The parties agree to attempt good-faith mediation before initiating any court proceedings.

Acknowledgement

BY USING THIS SITE OR PLACING AN ORDER, YOU ACKNOWLEDGE HAVING READ, UNDERSTOOD, AND FULLY ACCEPTED THESE TERMS AND CONDITIONS.

For any question about these Terms, contact us at info@tinyhousescanada.com or 1-437-567-5797.